Getting Started

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Welcome to Marinco’s frequently asked questions page.

I am sure you have a few questions on how to get started, so lets get you started…there are multiple ways to browse this site:

  1. Search Box: This is going to be the quickest way to locate exactly what you are looking for, type a few key words and select the FAQ that best matches your inquiry.
  2. Recent Posts: This the most recent questions to be answered.
  3. Categories: This will allow you to browse based on a general subject, and see all of the FAQ’s relevant to that topic.

If those three fail, shoot us your question and we will work to get it answered and added to our growing knowledge database.

Do you have an RMA question? See this post.

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Do I need a Returned Materials Authorization number (RMA#) prior to returning a product for warranty evaluation?

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Prior to returning any product for warranty evaluation a RMA (Returned Materials Authorization) number is required.

To obtian a RMA please start by going  to the link below and filling in the required information below and then submit the form.

http://www.marinco.com/en/resources/warranty_claim_form

A email will be generated and sent to the warranty department. Once reviewed and all questions have been addressed. The warranty department will respond with a RMA number along with a form to be put in the box and the location to send the defective product. Proof of purchase is required for all returns. All returns must be within the warranty period of the product.

Please see link below for more warranty information:      http://www.marinco.com/en/resources/warranty-page